Study Abroad Counsellor & Student Recruitment Officer
Description
About the position
The Study Abroad Counsellor & Student Recruitment Officer will provide information, advice and support in processing of admission applications for students seeking to study overseas in any of our partner institutions, and providing guidance on visa requirements and application processes for both student and non-student visas. The candidate for this role will also help with the marketing of the services of the organisation to prospective students and clients.
Responsibilities
Provide information and advice to international students and their families regarding study opportunities in the represented countries and partner institutions
Submit applications to institutions, obtain offers and facilitate enrolments
Ensure accuracy in data entry and management
Provide counselling session to students for basic migration and visa questions
Provide updates to clients and students regarding immigration regulations, visa conditions and relevant visa options
Attend to students and non-students face-to-face, over the phone, and communicate effectively through emails in a timely and professional manner
Follow up on client enquiries, requests or complaints, providing information and assistance
Support event managers with promotional events (in-house/external)
Working with Team Leaders to develop relationships and projects with institution representatives
Attend institution briefings, webinars and trainings
Assist with the organisation’s general brand promotion
Requirements
A minimum of Bachelor’s degree with a 2:1 or its equivalent; or a 2:2 with a very remarkable track record and demonstratable experience/skills
Previous education in the UK, USA, Australia or Canada could be an added advantage
Working experience in a customer service role, marketing role, or in the International Education Industry
Excellent command of spoken and written English
Ability to switch between similar roles from time to time as the need may arise
Achievement orientated
Must be teachable
Demonstrated customer service orientation
Demonstrated ability to communicate effectively
Demonstrated ability to work in a team
High level of problem solving and negotiation skills
Understanding of needs and issues of prospective international students
Job Types: Full-time, Permanent
Salary: ₦150,000.00 - ₦200,000.00 per month
Ability to commute/relocate:
- Abuja: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Recruiting: 1 year (Preferred)
Expected Start Date: 05/06/2023